RECRUITMENT
ANNOUNCEMENT
Emergency 9-1-1
Telecommunicator
Berkeley County Central Dispatch
$26, 063
ANNUALLY
5% EVENING
& 8% NIGHT SHIFT DIFFERENTIAL
FULL COUNTY
PROVIDED BENEFITS
APPLICATIONS ARE AVAILABLE ON-LINE AT www.berkeleycountycomm.org
OR AT THE COUNTY COMMISSION OFFICE, 400 WEST STEPHEN STREET, SUITE 201,
MARTINSBURG, WV, 25401, MONDAY-FRIDAY, 9:00 AM-5:00 PM OR BY CALLING
304-264-1923. APPLICATIONS WILL BE
ACCEPTED UNTIL
5:00 pm, FRIDAY, MARCH 7, 2008.
KIND
OF WORK:
Receives
all 911
calls, relays/dispatches police calls
to the appropriate
police agency, dispatches emergency fire and EMS units with the least
possible delay and communicates with units
in the field until the termination of each event.
This position requires employees to
work in highly stressful situations where serious injury to persons
and/or property damage may occur as a result of error. As this is an
Emergency 9-1-1 Center operating twenty-four (24) hours per day, seven
(7) days per week employees are required to work rotating shifts,
weekends and holidays as scheduled.
EXAMPLES OF WORK:
o
Receives all 911 calls for
Berkeley County.
o
Relays or dispatches
emergency police calls to the appropriate agency and refers
non‑emergency requests to the correct telephone number.
o
Receives reports of fire
and medical emergencies and utilizing Computer Aided Dispatch (CAD)
processes the information and provides for rapid delivery of emergency
services.
o
Operates a
micro‑processor controlled communications console including a tone
activated alerting system and multiple channel fire/EMS/local government
radio systems.
o
Monitors the activity of
and maintains radio contact with dispatched units from initial report to
termination of event.
o
Maintains communications
with the appropriate emergency services agency.
o
Provides emergency medical
Pre‑Arrival and/or Post‑Dispatch instructions over the
telephone.
o
Records a daily log of 911
calls and utilizing Computer Aided Dispatch (CAD), maintains records of
fire, police and EMS activity.
o
Monitors and records
information regarding alarm activations.
o
Operates various types of
communications equipment in a calm and competent manner including a
Telecommunications Device for the Deaf (TDD).
o
Assists with compilation of
various reports and statistical data as requested by a Supervisor or the
Department Head.
o
Receives and enters
appropriate information on teletype and NCIC as required by standard
operating procedures.
o
Performs related work as
required.
QUALIFICATIONS
AND REQUIREMENTS:
o
High School Diploma or
equivalent
o
Minimum age of 18 years.
o
Within one year of
employment, successfully complete 24 hour Emergency Medical Dispatch
training offered by the National Academy of Emergency Medical Dispatch
which includes First Responder CPR certification.
o
Within one (1) year of
employment successfully complete forty (40) Hour "Basic
Telecommunicator Training Course".
o
Within one (1) year of
employment successfully complete forty (40) Hour Law Enforcement
Teletype Certification course.
o
Criminal records check and
detailed background investigation required.
o
Excellent spelling skills.
o
Standard computer keyboard
proficiency to successfully adjust to Department's Computer Aided
Dispatch (CAD) System.
o
Ability to remain calm, in
an extremely stressful environment.
o
Ability to get along with,
and to successfully communicate with co‑workers, the public and
media representatives.
o
Ability to work both
independently and as part of a team.
o
Ability to accurately read
maps and to give directions.
o
Basic computer and data
processing skills.
o
Ability to work weekends
and holidays as scheduled.
o
Ability to work rotating
(days, evenings and nights) shifts.
o
20/20 vision (normal
correction allowed) with no color blindness
o
Excellent hearing.
EXAMINATION
PROCEDURE:
ADDITIONAL
INFORMATION FOR APPLICANTS
APPLICATION
FOR THIS RECRUITMENT:
All applications for
vacancies with Berkeley County Government must be submitted to the Human
Resources Director, Berkeley County Commission, 400 West Stephen Street,
Suite 201, Martinsburg, WV., 25401 on or before the date specified on
the front of this announcement. An application may be rejected if it is
not complete or is received after the specified closing date (we do
honor post-mark date on applications submitted by postal mail). Each
applicant will be notified by mail regarding the selection process.
Berkeley County normally does not reimburse travel expenses incurred to
attend a scheduled interview.
EXAMINATION
PROCEDURE:
The kind of
examination/screening for positions announced will vary with each
position and may include:
o
an evaluation of training
and experience
o
personal and/or group
interview
o
written and/or spoken
examination(s)
o
performance test(s)
o
a background investigation
o
a physical examination*and
o
a drug test*.
*These examinations
are administered after offer of employment.
PROBATIONARY
PERIOD:
Berkeley County is an
“At-Will” employer. However, new employees normally serve a
probationary period of six (6) months before attaining regular status.
The length of the probationary period may vary depending on the position
and may be extended depending on performance. The probationary period is
considered part of the examination process to determine the employees
fitness for the position in which he/she was placed.
COMPENSATION:
Berkeley County
employees are paid every two (2) weeks. A new employee ordinarily starts
work at the rate specified in this announcement. The Berkeley County
Commission reviews compensation increases as part of the normal budget
preparation process and makes the appropriate compensation adjustments
at the beginning of the fiscal year (July 1).
ANNUAL
LEAVE, SICK LEAVE AND HOLIDAYS:
(the following is
unavailable for part-time and temporary positions)
o
Employees earn 1.50 days of
sick leave per month/18 days annually with unlimited accumulation.
o
Berkeley County observes 12
paid holidays per year and Primary and General Election Days as they
occur.
o
Employees accumulate annual
leave according to the following schedule:
Years of Service
Days Per Month Days
Per Year
0 – 5 years
1.25 days
15 days
5 – 10
years
1.50 days
18 days
10 – 15 years
1.75 days
21 days
15 years plus
2.00 days
24 days
HEALTH,
RETIREMENT & MISCELLANOUS BENEFITS:
(some of the benefits
may be available to regular part-time employees)
o
Regular employees are
required to participate in the West Virginia Public Employee Retirement
Plan
o
Life Insurance is provided
to full-time employees, their spouse and eligible dependents.
o
Regular full-time employees
may elect to join the County sponsored health plan which includes
medical, hospitalization, major medical, dental, vision and prescription
drug coverage. The County pays 100% of the employee costs and the
employee pays for any dependent coverage elected.
o
A deferred compensation
program is available.
o
The County provides access
to Employee Assistance Programs.
o
Direct deposit is available
to any banking institution designated by the employee.
BERKELEY COUNTY IS AN EQUAL OPPORTUNITY
EMPLOYER
